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Last modified: 02/03/07

Whether you need a little help or a lot, IU’s Managed Network Services
provides flexible access to traditional IT support.

Small businesses tend to have one thing in common – a limited IT budget. Sometimes it’s enough for an onsite IT staff, but most often the upkeep of the office computers falls to one or two staff members to fit into their already packed schedules. And if your computers go down, not only do you lose countless hours of productivity, but emergency calls to an offsite IT service can eat several months worth of that limited budget.

IU’s Managed Network Services is like having an onsite IT staff but without the expense. With three levels of service packages available, you can choose exactly how much support you get. Whether you want someone to manage all of your IT needs or just some extra support for your current IT staff, IU has a package to fit your needs – and your budget!

Our service packages focus on comprehensive monitoring of your system and early detection of IT problems. If we can catch problems before they impact you, you’ll have less downtime and better control over costs and schedules. And as a Microsoft Small Business Specialist, IU can provide you with dependable, capable technicians who specialize in the needs of your small business.

• The IU System Administrator package provides a robust set of monitoring, maintenance, and support services that results in nearly hands-off effort from your staff.

• The IU System Manager package includes all of the features and benefits of the IU System Administrator package, plus remote backup service and advanced disaster mitigation features, leaving your staff completely free of IT duties.

• The IU System Director package includes all of the features and benefits of the IU System Manager package, as well as strategic guidance, formal IT budgeting, and integration of the IT business plan with your overall business plan. We make sure that your computers and network will continue to support your business goals and growth. This package also includes the IU ShadowCenter, a standby datacenter for your operations should you face computer and facility loss in a disaster.

 And if you’re not ready for contracts or commitments, enjoy the flexibility IU offers with its traditional pay-as-you-go service. Whenever you have an IT need, just call us and we’ll be there to help you.